Refund & Cancellation Policy

You may cancel before the next billing date through the available billing or support channel. Cancellation prevents future renewals and normally leaves Premium active until the end of the already-paid period.

Refund requests are reviewed individually. Duplicate payments, an accidental duplicate subscription, or a confirmed debit where Premium was not activated may qualify after verification. Using Premium AI quotas or receiving Premium results may affect eligibility.

A particular resume score, AI response, interview result, job listing, employer decision, or lack of job placement does not by itself guarantee a refund. Temporary third-party disruption is reviewed based on its material impact and duration.

Email interviewprep763@gmail.com from your registered address with the order/payment ID, charge date, amount, and reason. Never send full card, bank, password, or OTP information.

Approved refunds are sent to the original payment method, generally within 5–7 business days after approval. Your bank or payment provider may take additional time to display the credit.

Mandatory consumer rights under applicable law take priority. Cancelling Premium does not delete your InterviewFlow account or data; request deletion separately through support.